Support

Questions, problems or ideas: write to support@genlet.com. Testing with TestFlight? You can also send feedback from the TestFlight app.

Turning Genlet on

Open the Genlet app and sign in. Then go to Settings → Apps → Safari → Extensions → Genlet and turn it on. In Safari, open the page menu, tap Genlet, and allow it on every website.

Genlet says to open the app and sign in

Open the Genlet app once and sign in with Apple, then try again in Safari.

Genlet ran out of allowance

The weekly allowance frees up gradually as older usage passes seven days. The app shows how much is used.

Something went wrong

In Safari, open the page menu, tap Genlet and choose Send debug report, then email us what happened. The report helps track down rare problems.

Deleting your account

In the Genlet app, tap Delete Account. It removes your account and everything Genlet stored for it.